
A friend, who was involved in developing early word processing systems
(imagine a world without Microsoft Office or Open Office), was recently
talking about the productivity-improvement claims made by proponents of
word processing. I’m like WHAT decade are we in? Smiles. I’m GASPing for
air. By moving offices and workers away from typewriters, Dictaphone
machines and stenography, businesses were supposed to see huge
productivity gains. Individuals...